Global Tracking Group provides ongoing support to its customers relating to
any technical or product applicable questions. Additionally, please feel free to
use our support forums for pre and post-sale questions. If you would like to
contact us directly, email us at customersupport@globaltrackinggroup.com
.
The Global Positioning System (GPS) is made up of 27 Earth-orbiting satellites. These satellites are equipped with atomic clocks that send radio signals of their location. When the GPS receiver (UBI-7K) locks on to four or more of these satellites, it triangulates the position of the receiver using the coordinates of the satellites. The device receives updated position information every 3 to 5 seconds.
A “Real-time system like the one we offer utilizes wireless networks to allow you to receive the UBI-7K location within seconds of its actual location. This data can include speed, direction and altitude as well. “Passive” systems are typically limited to vehicle tracking only and once installed, must be physically downloaded daily in order to access the stored tracking information. Real time tracking has become the standard for companies or individuals who wish to use GPS location devices for tracking all sorts of assets.
A Geofence is a word created to describe one of the features of the UBI-7K. Using the website, you can set a virtual fence around an area and if the device moves from this predefined area you can be notified via an email alert.
We accept Visa, Mastercard and Discover
We do not accept cash but will accept Checks or Money Orders. Once received and cleared, we will ship the product and turn on the service.
ALL SALES ARE FINAL. You may choose to cancel your service within the first 30 days from the date of sale.
Yes, simply call our Service department at 800-774-9808 and a representative will work with you to make sure your tracking needs are met.
Yes, when ordering more than 12 units we begin to provide multiple layers of discounts. Please call or email us directly to get a quote on multiple unit sales.
The laws vary from region to region but in general yes, the use of a GPS tracking device to track a person without their permission could be illegal or result in a legal action against you. While this device can be used for covert tracking, that is not our market. We are providing individuals with the ability to track their own assets. In fact, we strongly recommend when being used to track teen drivers that they be made aware they are being tracked. This knowledge alone can serve as a deterrent to any misbehavior.